General Description
Workers in this Role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health and care.
Suggested Background
Individuals in this Role may have backgrounds in health care (for example, as a practice administrator) or in information technology, but are not licensed clinical professionals.
Competencies
Workers in this Role will be able to:
- Document the workflow and information management models of the practice.
- Conduct user requirements analysis to facilitate workflow design.
- Develop revised workflow and information management models for the practice, based on meaningful use of a certified EHR product. Revised models will anticipate implementation of:
- General practice automation (e.g. appointment scheduling) to the extent not yet implemented
- Electronic documentation and results review
- Computerized Provider Order Entry (CPOE)
- Clinical decision support (CDS)
- Health information exchange to include:
- Sending of lab orders and receipt of results using CPOE
- Quality improvement and reporting
- E-Prescribing
- Other EHR functionalities as required by the Stage 1 Meaningful Use definition for 2011 and its evolution into Stage 2 in 2013 and Stage 3 in 2015.
- As the practice implements the EHR, work directly with practice personnel to implement the revised workflow and information management model.
- Working with practice staff, develop a set of plans to keep the practice running if the EHR system fails.
- Working with practice staff, evaluate the new processes as implemented, identify problems and changes that are needed, and implement these changes.
- Design processes and information flows for the practice that accommodate quality improvement and reporting
Training
Classes and schedule will be determined by the students background, either a HealthCare or IT.
Practice Workflow and Information Management Redesign Specialist (HealthCare)
- Component 4 - Introduction to Information and Computer Science
- Component 6 - Health Management Information Systems
- Component 10 - Fundamentals of Health Workflow Process Analysis and Redesign
- Component 12 - Quality Improvement
- Component 15 - Usability and Human Factors
- Elective*
Practice Workflow and Information Management Redesign Specialist (IT)
- Component 2 - The Culture of Health Care
- Component 3 - Terminology in Health Care and Public Health Settings
- Component 10 - Fundamentals of Health Workflow Process Analysis and Redesign
- Component 12 - Quality Improvement
- Component 15 - Usability and Human Factors
- Elective*
*Choose one other HealthIT Component from the NPCC Schedule of Components
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